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Privacy policy

 

PRIVACY POLICY : MOLINARD 

ARTICLE 1: PREAMBLE

This privacy policy applies to the website: Molinard

The purpose of this privacy policy is to inform users of the :

How their personal data is collected and processed. Personal data is any data that can be used to identify a user. This includes the user's first and last name, age, postal address, e-mail address, location and IP address;

  • What rights do users have regarding this data?
  • Who is responsible for processing the personal data collected and processed?
  • To whom the data is transmitted ;
  • Eventually, the site's policy on cookies.

ARTICLE 2: GENERAL PRINCIPLES OF DATA COLLECTION AND PROCESSING

In accordance with the provisions of Article 5 of European Regulation 2016/679, the collection and processing of site users' data complies with the following principles:

Legality, fairness and transparency: data may only be collected and processed with the consent of the user who owns the data. Whenever personal data is collected, the user will be informed that his or her data is being collected, and for what purpose the data is being collected;

Limited purposes: data is collected and processed for one or more of the purposes set out in these general terms and conditions of use;

Minimization of data collection and processing: only the data necessary for the proper execution of the objectives pursued by the site are collected;

Data storage limited in time: data is stored for a limited period, of which the user is informed. When this information cannot be provided, the user is informed of the criteria used to determine the retention period;

Integrity and confidentiality of data collected and processed: the data controller undertakes to guarantee the integrity and confidentiality of the data collected.

In order to be lawful, and in accordance with the requirements of Article 6 of European Regulation 2016/679, the collection and processing of personal data may only take place if they comply with at least one of the conditions listed below:

  • The user has expressly consented to the processing ;
  • The processing is necessary for the proper performance of a contract;
  • The processing is required by law;
  • The processing is necessary in order to safeguard the vital interests of the data subject or of another natural person;
  • Processing may be necessary for the performance of a task in the public interest or in the exercise of official authority;
  • The processing and collection of personal data are necessary for the purposes of the legitimate and private interests pursued by the data controller or by a third party.

ARTICLE 3: PERSONAL DATA COLLECTED AND PROCESSED WHEN BROWSING THE SITE

DATA PROCESSED AND COLLECTED AND METHOD OF COLLECTION

The personal data collected on the Molinard website are as follows:

  • First name, Last name
  • Email address
  • Phone number
  • Postal address
  • Bank details

This data may be collected when the user carries out one of the following operations on the site:

  • When the user creates a customer account
  • When the user buys a product on the site
  • When the user fills in the contact form
  • When the user subscribes to the newsletter

In addition, when a payment is made on the site, the site editor's computer systems will retain proof of the transaction, including the order form and the invoice.

The data controller will keep all data collected on the site's computer systems under reasonable security conditions for a period of: two years.

Data is collected and processed for the following purposes:

  • Order processing
  • Package dispatch
  • Answers to requests sent via the contact form
  • Data processing is based on the following legal grounds: contract performance, user consent, legal obligation.

TRANSMISSION OF DATA TO THIRD PARTIES

The personal data collected by the site are not transmitted to any third party and are only processed by the site editor.

DATA HOSTING

The Molinard website is hosted by OVH, whose head office is located at the following address:

RCS Lille Métropole 424 761 419 00045

APE code 2620Z

VAT NO.: FR 22 424 761 419

Head office: 2 rue Kellermann - 59100 Roubaix - France

The host can be contacted on the following telephone number: 09 72 10 10 10.

The data collected and processed by the site is exclusively hosted and processed in France.

 

ARTICLE 4: DATA CONTROLLER

THE DATA CONTROLLER

The person responsible for processing personal data is: Célia Lerouge-Bénard. He can be contacted as follows:

The data controller can be contacted by e-mail at accueil@molinard.fr.

The data controller is responsible for determining the purposes and means of processing personal data.

OBLIGATIONS OF THE DATA CONTROLLER

The data controller undertakes to protect the personal data collected, not to pass it on to third parties without the user's knowledge, and to respect the purposes for which the data was collected.

Furthermore, the data controller undertakes to notify the user in the event of rectification or deletion of data, unless this would entail disproportionate formalities, costs and steps. In the event that the integrity, confidentiality or security of the user's personal data is compromised, the data controller undertakes to inform the user by any means necessary.

ARTICLE 5: USER RIGHTS

In accordance with the regulations governing the processing of personal data, the user has the rights listed below.

In order for the data controller to comply with the request, the user is required to provide the following information: first name, surname and e-mail address, and, if relevant, the user's account number, personal space number or subscriber number.

The data controller is obliged to reply to the user within a maximum of 30 days.

PRESENTATION OF THE USER'S RIGHTS REGARDING DATA COLLECTION AND PROCESSING

Right of access, rectification and deletion

Users may view, update, modify or request the deletion of data concerning them by following the procedure set out below:

Ex: The user must send an e-mail to the person responsible for processing personal data, specifying the purpose of the request, to the contact e-mail address.

Right to data portability

The user has the right to request the portability of his personal data, held by the site, to another site, by complying with the procedure below:

Ex: The user must request the portability of his/her personal data from the data controller, by sending an e-mail to the above address.

Right to limit and object to data processing

The user has the right to request the limitation of or to object to the processing of his/her data by the site, without the site being able to refuse, unless it can demonstrate the existence of legitimate and overriding reasons, which may prevail over the interests and rights and freedoms of the user.

In order to request the limitation of the processing of his/her data or to formulate an objection to the processing of his/her data, the user must follow the following procedure: 

E.g.: The user must submit a request to restrict the processing of his or her data by e-mail to the data controller. 

Right not to be subject to a decision based exclusively on an automated process

In accordance with the provisions of Regulation 2016/679, the user has the right not to be subject to a decision based exclusively on an automated process if the decision produces legal effects concerning him, or significantly affects him in a similar way.

Right to determine the fate of data after death

Users are reminded that they can organize what is to become of their collected and processed data if they die, in accordance with law no. 2016-1321 of October 7, 2016.

Right to appeal to the competent supervisory authority

In the event that the data controller decides not to respond to the user's request, and the user wishes to contest this decision, or if he believes that one of the rights listed above has been infringed, he is entitled to refer the matter to the CNIL (Commission Nationale de l'Informatique et des Libertés, https://www.cnil.fr) or to any competent court.

PERSONAL DATA OF MINORS

In accordance with the provisions of Article 8 of European Regulation 2016/679 and the French Data Protection Act, only minors aged 15 or over may consent to the processing of their personal data.

If the user is a minor under the age of 15, the consent of a legal representative will be required before personal data can be collected and processed.

The site editor reserves the right to verify by any means that the user is over 15 years of age, or that he has obtained the consent of a legal representative before browsing the site.

ARTICLE 6: USE OF COOKIES

The site currently uses "cookie" techniques.

A "cookie" is a small file (less than 4 kb) stored by the site on the user's hard disk, containing information about the user's browsing habits. 

These files enable the company to process statistics and traffic information, facilitate navigation and improve the service for the user's comfort.

For the use of cookies involving the storage and analysis of personal data, the user's consent must be obtained.

The user's consent is considered valid for a maximum of 6 months. At the end of this period, the site will again request the user's authorization to store "cookies" on his or her hard disk. 

Opposition to the use of cookies by the site

Cookies that are not essential to the operation of the site are deposited on the user's terminal only after consent has been obtained. Users may withdraw their consent at any time, as follows:

Ex: Please click on the "withdraw consent" button. Please go to the cookie settings page by clicking here.

More generally, users are informed that they may refuse to accept cookies by configuring their browser software.

For your information, the following addresses provide instructions on how to configure your browser to prevent cookies from being stored on your computer: 

Chrome: https://support.google.com/accounts/answer/61416?hl=fr

Firefox: https://support.mozilla.org/fr/kb/enable-and-disable-cookies-website-preferences

Safari: http://www.apple.com/legal/privacy/fr-ww/

Should the user decide to deactivate cookies, he/she may continue browsing the site. However, any malfunction of the site caused by this manipulation cannot be considered to be the fault of the site editor.

Description of cookies used by the site

The site editor draws the user's attention to the fact that the following cookies are used during browsing:

  • Mandatory functional cookies: These are cookies that are necessary for the proper functioning of our website, applications or services.
  • Statistical cookies: Statistical cookies allow us to collect information about how you use our pages, enabling us to improve the ergonomics and services of our site.
  • Marketing cookies: These cookies are used to deliver advertisements that are better adapted to your interests.

ARTICLE 7: CONDITIONS FOR MODIFYING THE PRIVACY POLICY

This privacy policy may be consulted at any time at the following address: https://molinard.com/pages/politique-de-confidentialite

The site editor reserves the right to modify it in order to ensure its conformity with current law.

Consequently, the user is invited to consult this privacy policy regularly in order to keep abreast of the latest changes. 

The user is informed that this privacy policy was last updated on: 01/10/2023.

 

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